State Operations Manual (SOM) for Hospice – Appendix M and subsequent revisions to the Hospice Basic Surveyor Training

On January 27, 2023, the Centers for Medicare and Medicaid Services (CMS) released Memo# QSO-23-08-HOSPICE related to revisions in the State Operations Manual (SOM) for Hospice – Appendix M and subsequent revisions to the Hospice Basic Surveyor Training. 

These revisions take effect immediately and are related to the focus by CMS on the quality of care being provided by hospice agencies.  The Surveyors (State Agencies and Accrediting Organizations) will be taking a new approach to the hospice survey process and will be paying special attention to the interpretive guidelines involving the delivery of quality care to patients, their caregivers, and families. 

Hospice Providers should anticipate a larger sampling of patient records as well as an increase in sampling across a variety of hospice care services during their agency survey. 

The full QSO Memo is available here: Revisions to Hospice-Appendix M of the State Operations Manual and the Hospice Basic Surveyor Training | CMS.

MAC Legacy is available to assist with hospice survey preparedness with a variety of products and services.  Expert consultants are available to complete a mock survey and assist your hospice agency with understanding the steps necessary to prepare for and have a successful survey.

Healthcare is complicated.  We make it simple.